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When New Products Should Make Customers Feel in Control

From hbr.org - December 2, 2016 2:14 AM
Research shows emphasizing novelty can backfire.
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Too Many Executives Are Missing the Most Important Part of #CRM

Too Many Executives Are Missing the Most Important Part of #CRM | Business Improvement and Social media | Scoop.it
From hbr.org - August 25, 2016 2:36 AM
Sales numbers are only part of the equation.

Via CSL
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CSL's curator insight, August 24, 2016 6:07 PM

Are you missing the most important part of CRM?
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How User Experience Is Revolutionizing Business

How User Experience Is Revolutionizing Business | Business Improvement and Social media | Scoop.it
From www.forbes.com - November 16, 2016 4:09 AM
A great user experience can change the world. Read who's doing it well and why it's so important for all companies to adopt.
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