"In the modern-day, so many elements of the travel experience take place online. From inspiration to research, price comparisons to booking, and most importantly reviews and storytelling, the possibilities of travel via the internet are endless ..."
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Customer service in tourism
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Scoop.it!
"Elements of personalisation are creeping into online travel sites as demonstrated by a recent study by eDigitalResearch ..." 
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Scoop.it!
"Fake reviews are everywhere online. If you want to check whether a particular hotel’s reviews are real before you book it, the Review Skeptic tool can help ..."
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