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Amid reports that Apple is looking at new ways to make the retail Apple Stores more profitable, the company has added a new online training feature to its store website, bringing live chat abilities along with a guided tour of the online store,
Genius scheduling, or the ability to request a phone call from a product specialist. The program launched today in the UK, Germany, Spain and Brazil, but has not yet been rolled out in the US.
Read more: http://www.macnn.com/articles/12/08/29/shifts.some.training.pre.buying.questions.to.web.site/
