Get Started for FREE
Sign up with Facebook Sign up with X
I don't have a Facebook or a X account
 Your new post is loading...
Scoop.it!
Bank of America says customers are warming to its AI-driven virtual financial assistant Erica, which has surpassed 6 million users and completed more than 35 million client requests. 
No comment yet.
Sign up to comment
Scoop.it!
NatWest-backed Esme Loans has signed a tech deal with Microsoft to build a cloud-based data warehouse and AI-assisted customer support.
Vineet Anand's insight:
AI based chatbot and data warehouse services to be provided by Microsoft for Esme lending!
Scoop.it!
Nationwide Building Society is to launch a virtual assistant as a first line of support for first-time home buyers, responding to preliminar
Vineet Anand's insight:
IBM Watson driven AI virtual assistant to offer chat responses to Nationwide queries from first-time home buyers. The assistant to learn on the 'job' and connect to a human agent for any escalated interventions. Bradesco is using IBM Watson for its chat services since 2016 and has hit close to 90 million interactions!
Scoop.it!
Australian online bank UBank is set to debut the latest member of its home loan team, Mia, a digital assistant with a human face powered by artificial intelligence technology.
Vineet Anand's insight:
Ubank digital assistant Mia goes live backed by AI chatbots
Scoop.it!
Tencent Holdings Ltd. will soon introduce a Siri-like digital assistant for WeChat, helping the messaging service’s billion-plus users with simple tasks such as playing music and hailing a ride.
Vineet Anand's insight:
Tencent to launch digital assistant, voice driven, for its WeChat and affiliated services!
Scoop.it!
Canada's TD Bank has integrated an AI-powered chatbot called Clari into its mobile app to help users keep track of their spending.
Vineet Anand's insight:
TD chatbot Clari introduced to mobile app undertaking basic tasks most AI chat-bots are supporting retail consumer. Will chat-bot gather traction in comparison to voice driven bots? Or will the two coexist even though demand for later is growing?
Scoop.it!
European money app Revolut has jumped aboard the chatbot train, launching an assistant, called Rita, to help customers with hundreds of questions.
Vineet Anand's insight:
Revolut digital assistant Rita helps customers solve basic customer queries.
Scoop.it!
Russia's Sberbank has introduced an online personal assistant that uses machine learning to provide customers with useful advice and recommendation
Vineet Anand's insight:
Machine learning assistant from Sberbank to drive personal interactions and advice whilst learning through feedback mechanism!
Scoop.it!
ImaginBank, the CaixaBank mobile-only bank, has launched the Spanish banking industry’s first ever chatbot, offering special promotions to users o
Vineet Anand's insight:
ImgainBank rolls out chat bots for offers and promotions to its base of 90k customers.
|
Curated by Vineet Anand
Payment Industry leader passionate about Fintech, Innovation in Banking, Product Management & Strategy, driving revenue growth through client management, business development and P&L focus.
Other Topics
Leadership & Communication
Payments Ecosystem
The Payments ecosystem is evolving at an unprecedented pace driven by mobile, cloud computing, start-up's challenging the behemoths, and new technologies. My personal collection of curated stories and blogs.
Social Media Marketing
World Economy News
|
AI Erica to provide greater insights on spending patterns and alerts as customers warm up to chatbot with increased interactions.