Your new post is loading...
Have we lost the art of conversation? Has the digital age with its shortened attention spans and 140 character limits shriveled what was once our pri
Via Eric_Determined / Eric Silverstein
|
Rescooped by Arielle Monnerot-Dumaine from New Customer - Passenger Experience |
Scoop.it!
Via Eric_Determined / Eric Silverstein
Arielle Monnerot-Dumaine's insight:
Vous savez combien l'expression "l'Art de la conversation" me tient à coeur... tellement plus riche que sa traduction anglaise "small talk" !
Quelqu'un qui maîtrise cet art sera le meilleur vendeur de tous les temps : il saura s'intéresser, écouter les réponses, montrer son empathie... et pensera pendant ce temps à ce qui va combler son client. Je rêve....
"A Network gives you Reach, but a Community gives you Power!"
The power of social lies in the ability to find, learn, interact, and grow. It’s about sharing, creating a connection via conversations, and surrounding yourself with friends, fans, followers, consumers who can be part of that growth… then letting the sales, recommendations, referrals, and sharing come as a result of demonstrable value, good will, and community building that is a result. "
How are you facilitating that ongoing conversation with your customers?